Refund policy

Returns Policy

All of our products are custom-made to order, which means each item is crafted specifically for you. Because of the personalized and made-to-order nature of our products, all sales are final. We do not accept returns or exchanges unless there is a defect or a mistake on our part.

Order Cancellation Policy

Once an order is placed, it cannot be cancelled. We begin crafting your unique items immediately after purchase, so we are unable to accept cancellations. Please double-check your order details before submitting.